A woman from Nigeria recovers in the hospital after going into premature labour with quadruplets having fallen ill on a flight. She receives a visit from the hospital's overseas officer Terry, whose job it is to prepare her for a huge bill. Because she is not a British resident, she must pay for the care that she and her babies are receiving. The cost of such specialist care quickly tops GBP100,000 and looks likely to rise to half a million pounds during their stay. Terry explains that, despite her distressing predicament, it is a legal requirement for the hospital to collect the money the NHS is owed. The woman is just one of a number of overseas patients who are receiving lifesaving care and from whom the hospital must now try to recoup money. Although emergency treatment given in A&E is free, non-UK residents who are admitted to a ward have to be billed.

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